Frequently Asked Questions
Everything you might want to know about our natural soaps, spices and chemical-free goods.
Are Ahimsa Herbal products really 100% natural and chemical-free?
Yes. Every Ahimsa Herbal product is handcrafted using natural herbs, spices, essential oils, cold-pressed oils and botanicals. We never use sulphates, parabens, artificial colours, synthetic fragrances or preservatives.
Are your soaps and spices cruelty-free and vegetarian?
Absolutely. The brand is named "Ahimsa" — non-violence — and every product is 100% vegetarian and never tested on animals at any stage of production.
How long do your handmade soaps last?
A handcrafted Ahimsa Herbal soap bar typically lasts 4–6 weeks with daily use. Storing the bar on a draining soap dish away from direct water flow extends its life significantly.
What is the shelf life of your spices?
Our whole and ground spices are ground in small batches to retain aroma. For best flavour, use within 6 months of opening and store in an airtight container away from direct sunlight.
What is the shipping time and delivery charge?
Orders are dispatched within 1–2 business days and typically delivered in 3–7 days across India. Delivery is free above the threshold shown in the announcement bar.
Do you accept Cash on Delivery (COD)?
Yes, we accept COD across India. A small COD handling charge applies, shown on the cart page. Online payment via Razorpay (UPI, cards, net banking) is also available.
What is your return and refund policy?
Due to the handmade and personal-care nature of our products, returns are accepted only for damaged or wrong items received. Please contact us within 48 hours of delivery with photos.
Are your soaps suitable for sensitive skin?
Yes — our recipes are deliberately free of harsh detergents, synthetic fragrances and artificial colours, making them gentle for most skin types including sensitive skin. If you have a known allergy to any ingredient listed, please patch-test first.
Where are Ahimsa Herbal products made?
Every product is handcrafted in small batches in Mathania, Rajasthan, India, using traditional Ayurvedic recipes passed down through generations.
Can I place a bulk or wholesale order?
Yes. For bulk gifting, corporate orders or wholesale enquiries, please use the Contact page and we will get back to you with pricing and lead time.
Still have questions?
We’re always happy to help. Get in touch and we’ll get back to you soon.
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